Solutions · E-commerce and online stores
Turns "is it available?" into an order
Most of your sales start with a message, not a checkout. The assistant answers stock, sizes, prices and delivery from your product feed, takes the order in the chat and follows up with the ones who hesitated.
Updated October 22, 2026
Online shoppers in our region ask before they buy: is the blue one in stock, does it come in M, how long to Alexandria, can I pay on delivery. Every question that waits an hour is a cart that never existed.
aiyourbusiness syncs your product list on a schedule, answers each question from current stock and prices, collects the order with address and phone, and follows up with the customers who went quiet.
For your customers
What the assistant does for E-commerce and online stores
Stock, sizes and prices
Answers from a product feed synced from your store URL or API on a schedule, so prices and availability never go stale.
Order status and returns
Looks up an order through your store's API and answers "where is my order?" with the real status, and explains your return policy.
Orders in the chat
Collects items, address and phone, confirms the total and payment method, and records the order in your system or sheet.
Follow-ups with hesitant buyers
Up to three timed follow-ups with customers who asked and did not order, worded by the assistant in their tone, then it stops.
Comments under your posts
Replies to "price?" under Instagram and Facebook posts publicly and continues privately to close the sale.
Rich replies
Product cards, buttons and lists rendered natively on WhatsApp, Instagram, Messenger and your website widget.
Example conversation
A typical conversation
An illustrative exchange. The assistant answers from your own prices, policies and availability, in the customer's dialect.
- Customer: Is the dress from your last post available in size M?
- Assistant: Hi! Yes, the blue Layla dress is in stock in M for EGP 1,850. Delivery takes 2 to 4 days anywhere in Egypt, cash on delivery or card. Shall I place the order?
- Customer: Does it come in other colours?
- Assistant: It also comes in black and olive, both in M. Here are the three options with photos.
- Customer: The olive one. Nasr City, Abbas El Akkad St., 01001234567.
- Assistant: Order #2481 for the olive Layla dress in M is confirmed and arrives within 3 days. Thank you for shopping with Layla Boutique!
For your managers
What your managers can ask
The internal assistant connects read-only to your systems. Staff on your allow-list ask in plain language and get an answer, a table or a chart.
Question
Which products are low in stock?
Answer
Seven items under 10 units. The list is ready as a spreadsheet.
Question
What did we sell on Instagram this week?
Answer
EGP 212,400 across 118 orders, 31% of total sales.
Question
How many conversations ended in an order?
Answer
27% this week, up from 22% last week. Follow-ups recovered 41 orders.
Implementation
How we set it up with you
- 1
Connect your channels and your store
WhatsApp, Instagram and Messenger through Meta's signup, the widget on your site, and your product feed from a URL or API.
- 2
Set the rules of the sale
Delivery zones and fees, payment methods, return policy, how to confirm an order. We train the assistant and test it on your real questions.
- 3
Go live and watch the inbox
Your team sees every order and every chat. Hand over any conversation with one tap, hand it back when done.
FAQ
Questions E-commerce and online stores ask us
More questions? Request a demo and we will answer them on your own business.
You link your product list as an external source from a URL or API and it syncs on a schedule you choose. If your store exposes an API, the assistant can also look up a product or an order live.
Yes, through your store's API using the Custom API tool. The assistant reads the order and answers with its real status, and every request is logged.
It collects the order and the payment method you offer, such as cash on delivery, and records it. Online payment happens on your existing checkout or payment link, which the assistant can send in the chat.
Yes. It follows up with hesitant customers up to three times, at the right moment and in their tone, then stops.
Any store that can share a product feed from a URL or has an API, whether it is a hosted platform or a custom build. We connect it during implementation.
Related guides
See it answer your own customers
Tell us about your store and we will prepare the assistant with your real questions.